Legal
Privacy
Policy
Effective date: 4 October 2026
Lalit Khemka, operating as LOAD4SETU, respects your privacy. This Policy explains how we handle personal information when you use our accounts, subscriptions and digital transport services.
Information we collect
We collect relevant contact, business, account, enquiry and support details. Transport features may require load, vehicle, pickup, delivery or verification information. Technical logs may record device details, IP addresses and usage. Payment providers may process payment credentials; we may receive billing records, references and payment status.
How we use information
We use information to provide services, manage accounts and subscriptions, process payments, connect users at their request, respond to enquiries, maintain security and meet legal obligations. We explain new purposes and seek consent where required. Only provide another person's information when you have the necessary authority.
Visibility and sharing
Information you share through a feature may be visible to the relevant users or your authorised business administrator. Private account, verification and payment records are not intended for public display. Necessary information may be shared with service providers or disclosed when lawfully required. We do not sell personal information.
Cookies and communications
Cookies may support sessions, preferences, security and performance. Optional analytics or marketing tools, if used, are subject to applicable notice and choices. You may manage cookies through your browser and opt out of promotional messages. Essential account, billing and security messages may continue.
Security and retention
We use reasonable safeguards and retain information only for service needs, legal requirements and legitimate dispute or security purposes. Information is deleted or made non-identifiable when no longer needed. No online system is completely secure. Any overseas processing and required incident notifications will follow applicable law.
Your requests
Contact info@dahmilogistics.com to request access, correction, deletion, account closure or consent withdrawal. Requests are subject to proportionate identity checks and lawful retention requirements. Withdrawing information necessary for a feature may affect access; we will explain the effect. Unresolved concerns may be escalated to our Grievance Officer.
Children and updates
The Platform is intended for adults. We do not knowingly collect information from children under 18 for business use. We will publish Policy updates with a revised date and provide further notice or seek consent where required.